Please read these guidelines to ensure you get the most benefit of your time with us
• As treatment time is precious we advise that you arrive at lease 20 minutes prior to your appointment; to give you time to change into a robe and relax before your treatment. Late arrival will mean that your treatment time will be shortened.
When booking a treatment in Delphi Spa we are happy to offer you complementary access to our Thermal Suite, to avail of this facility we recommend booking an hour either before or after your treatment depending on your chosen treatment. Our therapists will be happy to advise you which would be best.
• Delphi Spa has both Male & Female therapists if you have a preference please advise the receptionist when making your appointment, subject to availability.
• Guests under the age of 18 are not permitted in the spa.
• It is necessary to bring a bathing suit for use of our Thermal Suite, Robes, Towels and Slippers are provided for your use.
• We ask that valuables are not taken into the spa, management and staff accept no responsibility for loss of money or valuables.
• Credit card details are required to secure bookings. A 24hour cancellation period is required to reschedule your treatment, if the cancellation is made within this time the full amount will be charged to your credit card.
• Any guest who has a medical condition, high/low blood pressure, diabetes or allergies must consult their doctor before treatments and must make the Spa aware of any condition prior to booking; this is to ensure that treatments can be arranged for your utmost benefit.
• Prior to your treatment please ensure that your therapist is made aware of any medical conditions including pregnancy.
• Gift vouchers are available against any spa treatments, products or packages. Vouchers are non refundable and must be presented at the time of treatment. Vouchers are valid for 12 months from date of purchases.
• We accept cash and all major credit cards; Hotel residents may charge payment to their room. All treatment prices are subject to change without prior notice.